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Information Technology
Effective Communication and Influence
Description
Enhancing verbal, non-verbal, and written communication skills to lead teams effectively.
Course Overview
- The Communication Process and Channels
- Verbal and Non-Verbal Communication Skills
- Persuasion, Negotiation, and Influencing Others
- Listening and Feedback Techniques
Course Objective
- Develop skills to communicate clearly and effectively with diverse teams.
- Learn the art of persuasion and negotiation to influence stakeholders.
- Improve active listening skills and provide constructive feedback.
- Use non-verbal communication to reinforce messages and enhance leadership presence.
Who Should Attend
Mid-level managers and senior leaders
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