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Problem Solving and Decision Making
What You'll Learn
Understand the similarities between problem solving and decision making
Understand the differences between problem solving and decision making
Learn a variety of leading frameworks used to inform decision making
Conduct exercises to practice each of the seven-steps of the problem-solving process
Description
Understanding how to quickly address problems and bring your project team to a consensus is a crucial skill for Project Managers if they want to stay ahead of the curve. This course will help you unlock the key principles necessary to keep your projects moving forward.
This course is part of the PMI Talent Triangle Fast Pass bundle and fulfills the Strategic and Business Management segment (8 PDUs) of the PMI Talent Triangle for PMP credential holders.
Who Should Attend
This course is for any project manager looking to grow in their career by developing leadership and business acumen competencies in addition to their core project management skills.
Course Overview
Understanding how to quickly address problems and bring your project team to a consensus is a crucial skill for Project Managers if they want to stay ahead of the curve. This course will help you unlock the key principles necessary to keep your projects moving forward.
This course is part of the PMI Talent Triangle Fast Pass bundle and fulfills the Strategic and Business Management segment (8 PDUs) of the PMI Talent Triangle for PMP credential holders.
Course Prerequisites
No results found.
Course Agenda
3 Title
Course Agenda
1
Defining decision making
Understanding Decision-Making and How it Happens
Why People Do or Don’t Make Decisions
Ways to Make Decisions
Why People Do or Don’t Make Decisions
Ways to Make Decisions
2
Defining problem solving
Understanding Problem Solving
Divergent and Convergent Thinking
Eight Disciplines of Problem Solving
Systematic Inventive Thinking (SIT)
Divergent and Convergent Thinking
Eight Disciplines of Problem Solving
Systematic Inventive Thinking (SIT)
3
Learn the Seven-Step Problem Solving Process
Problem Definition
Decision to Act on a Problem
Define Problem Solving Scope
Finding Root Cause
Prioritizing Root Cause Correction
Prioritizing Root Cause Correction
Select a Solution
Decision to Act on a Problem
Define Problem Solving Scope
Finding Root Cause
Prioritizing Root Cause Correction
Prioritizing Root Cause Correction
Select a Solution

