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Information Technology
Eliciting Requirements
What You'll Learn
Understand the basics of elicitation and the elicitation process.
Use a systematic process for eliciting requirements and gathering requirements.
Describe and identify the key elements necessary to plan an elicitation session.
Learn to develop good questions that can elicit the right information at the right time.
Understand the essential steps to conducting elicitation sessions, including how to open and close the session.
Learn how to document and confirm elicitation results.
Description
Getting it right” on any project is the ability to give stakeholders what they need, not necessarily what they ask for. Solid elicitation skills are the means of identifying real needs versus the stated needs and can make or break a project's success. In organizations with project professionals who use good eliciting skills to gather requirements, stakeholders have shared expectations and face fewer surprises, team members are more efficient in developing solutions, and project environments are more collaborative and productive.
Note: This course has been approved by PMI for 7 PDUs and by IIBA for 7 CDUs.
Who Should Attend
This course is designed for business analysts, systems analysts, stakeholders, project managers, and anyone who is involved eliciting requirements and wants to improve their elicitation skills.
Course Overview
Getting it right” on any project is the ability to give stakeholders what they need, not necessarily what they ask for. Solid elicitation skills are the means of identifying real needs versus the stated needs and can make or break a project's success. In organizations with project professionals who use good eliciting skills to gather requirements, stakeholders have shared expectations and face fewer surprises, team members are more efficient in developing solutions, and project environments are more collaborative and productive.
Note: This course has been approved by PMI for 7 PDUs and by IIBA for 7 CDUs.
Course Prerequisites
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Course Agenda
4 Title
Course Agenda
1
Elicitation Overview
Requirements Overview
Elicitation Framework
Elicitation Framework
2
Preparing for Elicitation
Elicitation Prep Considerations
Top Six Elicitation Techniques
Preparation Tips and Techniques
Top Six Elicitation Techniques
Preparation Tips and Techniques
3
Developing Good Questions
Questions Overview
Types of Questions
Questions to Elicit Different Types of Requirements
Types of Questions
Questions to Elicit Different Types of Requirements
4
Conducting, Documenting & Confirming Elicitation Results
Opening the Session
Effectively Running the Session
Capturing and Confirming Session Results
Effectively Running the Session
Capturing and Confirming Session Results