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IUT110 Business Processes in SAP for Utilities

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Description

Participants gain an overview of the business processes that can be mapped using SAP for Utilities Customer Relationship and Billing ("CR&B").The most important customer business processes are introduced briefly using examples. The integration of CR&B with standard SAP components is exemplified.

Participants gain an overview of the business processes that can be mapped using SAP for Utilities Customer Relationship and Billing ("CR&B").The most important customer business processes are introduced briefly using examples. The integration of CR&B with standard SAP components is exemplified.

Participants gain an overview of the business processes that can be mapped using SAP for Utilities Customer Relationship and Billing ("CR&B"). The most important customer business processes are introduced briefly using examples. The integration of CR&B with standard SAP components is exemplified.

Managers Project managers Project teams

Lesson Id Title Description
1 Overview CR&B application components
Integration of CR&B with standard SAP ERP system
Integration of CR&B with standard SAP CRM system
2 Execution of the most important business processes Customer information
Customer information with IC Web Client
Master data
Move-in/out handling
Device maintenance
Meter reading
Billing and invoicing
Energy data management
Intercompany data exchange
Contract accounts receivable and payable
Self-Paced

Free

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This course includes: :
Full lifetime access