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Information Technology
CompTIA A+ Certification (Exams 220-1101 and 220-1102)
What You'll Learn
At completion of this course, you will be able to:
Install and configure end-user devices and software
Address connectivity problems
Perform basic cybersecurity mitigations
Troubleshoot common problems to diagnose and resolve issues
Demonstrate basic knowledge of scripting, the cloud, and virtualization
Description
CompTIA A+ certified professionals are proven problem solvers. They support today’s core technologies from security to networking to virtualization and more. CompTIA A+ is the industry standard for launching IT careers into today’s digital world. This course, prepares you for the CompTIA A+ Certification exams 220-1101 and 220-1102.
Who Should Attend
This course is targeted to those seeking A+ Certification and anyone in these roles:
IT Support Specialist
Helpdesk Technician
Field Technician
Tier I Support Specialist
Desktop Support Specialist
Associate Network Engineer
Systems Support Technician
Junior Systems Administrator
Course Overview
CompTIA A+ certified professionals are proven problem solvers. They support today’s core technologies from security to networking to virtualization and more. CompTIA A+ is the industry standard for launching IT careers into today’s digital world. This course, prepares you for the CompTIA A+ Certification exams 220-1101 and 220-1102.
Course Prerequisites
No results found.
Course Agenda
20 Title
Course Agenda
1
Lesson 1: Installing Motherboards and Connectors
Topic 1A: Explain Cable Types and Connectors
Topic 1B: Install and Configure Motherboards
Topic 1C: Explain Legacy Cable Types
Topic 1B: Install and Configure Motherboards
Topic 1C: Explain Legacy Cable Types
2
Lesson 2: Installing System Devices
Topic 2A: Install and Configure Power Supplies and Cooling
Topic 2B: Select and Install Storage Devices
Topic 2C: Install and Configure System Memory
Topic 2D: Install and Configure CPUs
Topic 2B: Select and Install Storage Devices
Topic 2C: Install and Configure System Memory
Topic 2D: Install and Configure CPUs
3
Lesson 3: Troubleshooting PC Hardware
Topic 3A: Apply Troubleshooting Methodology
Topic 3B: Configure BIOS/UEFI
Topic 3C: Troubleshoot Power and Disk Issues
Topic 3D: Troubleshoot System and Display Issues
Topic 3B: Configure BIOS/UEFI
Topic 3C: Troubleshoot Power and Disk Issues
Topic 3D: Troubleshoot System and Display Issues
4
Lesson 4: Comparing Local Networking Hardware
Topic 4A: Compare Network Types
Topic 4B: Compare Networking Hardware
Topic 4C: Explain Network Cable Types
Topic 4D: Compare Wireless Networking Types
Topic 4B: Compare Networking Hardware
Topic 4C: Explain Network Cable Types
Topic 4D: Compare Wireless Networking Types
5
Lesson 5: Configuring Network Addressing and Internet Connections
Topic 5A: Compare Internet Connection Types
Topic 5B: Use Basic TCP/IP Concepts
Topic 5C: Compare Protocols and Ports
Topic 5D: Compare Network Configuration Concepts
Topic 5B: Use Basic TCP/IP Concepts
Topic 5C: Compare Protocols and Ports
Topic 5D: Compare Network Configuration Concepts
6
Lesson 6: Supporting Network Services
Topic 6A: Summarize Services Provided by Networked Hosts
Topic 6B: Compare Internet and Embedded Appliances
Topic 6C: Troubleshoot Networks
Topic 6B: Compare Internet and Embedded Appliances
Topic 6C: Troubleshoot Networks
7
Lesson 7: Summarizing Virtualization and Cloud Concepts
Topic 7A: Summarize Client-Side Virtualization
Topic 7B: Summarize Cloud Concepts
Topic 7B: Summarize Cloud Concepts
8
Lesson 8: Supporting Mobile Devices
Topic 8A: Set Up Mobile Devices and Peripherals
Topic 8B: Configure Mobile Device Apps
Topic 8C: Install and Configure Laptop Hardware
Topic 8D: Troubleshoot Mobile Device Issues
Topic 8B: Configure Mobile Device Apps
Topic 8C: Install and Configure Laptop Hardware
Topic 8D: Troubleshoot Mobile Device Issues
9
Lesson 9: Supporting Print Devices
Topic 9A: Deploy Printer and Multifunction Devices
Topic 9B: Replace Print Device Consumables
Topic 9C: Troubleshoot Print Device Issues
Topic 9B: Replace Print Device Consumables
Topic 9C: Troubleshoot Print Device Issues
10
Lesson 10: Configuring Windows
Topic 10A: Configure Windows User Settings
Topic 10B: Configure Windows System Settings
Topic 10B: Configure Windows System Settings
11
Lesson 11: Managing Windows
Topic 11A: Use Management Consoles
Topic 11B: Use Performance and Troubleshooting Tools
Topic 11C: Use Command-line Tools
Topic 11B: Use Performance and Troubleshooting Tools
Topic 11C: Use Command-line Tools
12
Lesson 12: Identifying OS Types and Features
Topic 12A: Explain OS Types
Topic 12B: Compare Windows Editions
Topic 12B: Compare Windows Editions
13
Lesson 13: Supporting Windows
Topic 13A: Perform OS Installations and Upgrades
Topic 13B: Install and Configure Applications
Topic 13C: Troubleshoot Windows OS Problems
Topic 13B: Install and Configure Applications
Topic 13C: Troubleshoot Windows OS Problems
14
Lesson 14: Managing Windows Networking
Topic 14A: Manage Windows Networking
Topic 14B: Troubleshoot Windows Networking
Topic 14C: Configure Windows Security Settings
Topic 14D: Manage Windows Shares
Topic 14B: Troubleshoot Windows Networking
Topic 14C: Configure Windows Security Settings
Topic 14D: Manage Windows Shares
15
Lesson 15: Managing Linux and macOS
Topic 15A: Identify Features of Linux
Topic 15B: Identify Features of macOS
Topic 15B: Identify Features of macOS
16
Lesson 16: Configuring SOHO Network Security
Topic 16A: Explain Attacks, Threats, and Vulnerabilities
Topic 16B: Compare Wireless Security Protocols
Topic 16C: Configure SOHO Router Security
Topic 16D: Summarize Security Measures
Topic 16B: Compare Wireless Security Protocols
Topic 16C: Configure SOHO Router Security
Topic 16D: Summarize Security Measures
17
Lesson 17: Managing Security Settings
Topic 17A: Configure Workstation Security
Topic 17B: Configure Browser Security
Topic 17C: Troubleshoot Workstation Security Issues
Topic 17B: Configure Browser Security
Topic 17C: Troubleshoot Workstation Security Issues
18
Lesson 18: Supporting Mobile Software
Topic 18A: Configure Mobile OS Security
Topic 18B: Troubleshoot Mobile OS and App Software
Topic 18C: Troubleshoot Mobile OS and App Security
Topic 18B: Troubleshoot Mobile OS and App Software
Topic 18C: Troubleshoot Mobile OS and App Security
19
Lesson 19: Using Support and Scripting Tools
Topic 19A: Use Remote Access Technologies
Topic 19B: Implement Backup and Recovery
Topic 19C: Explain Data Handling Best Practices
Topic 19D: Identify Basics of Scripting
Topic 19B: Implement Backup and Recovery
Topic 19C: Explain Data Handling Best Practices
Topic 19D: Identify Basics of Scripting
20
Lesson 20: Implementing Operational Procedures
Topic 20A: Implement Best Practice Documentation
Topic 20B: Use Proper Communication Techniques
Topic 20C: Use Common Safety and Environmental Procedures
Topic 20B: Use Proper Communication Techniques
Topic 20C: Use Common Safety and Environmental Procedures