Fundamentals of Quality Management - ML
E-Learning
Description
Testing in organizations is commonplace. It is unthought-of to deliver a product, service, or result to a customer without testing or proving the customer requirements are met. However, testing is only an aspect of managing quality. Therefore, in this course you will discover all aspects of quality management through theoretical and practical learning.
Testing in organizations is commonplace. It is unthought-of to deliver a product, service, or result to a customer without testing or proving the customer requirements are met. However, testing is only an aspect of managing quality. Therefore, in this course you will discover all aspects of quality management through theoretical and practical learning.
| Lesson Id | Title | Description |
|---|---|---|
| 1 | Quality Management Fundamentals |
Instructor Introduction Quality Management Introduction (1 of 6) Quality Management Introduction (2 of 6) Quality Management Introduction (3 of 6) Quality Management Introduction (4 of 6) Quality Management Introduction (5 of 6) Quality Management Introduction (6 of 6) Quality Management Fundamentals Objectives Topic A: Quality-related Definitions and Concepts Definition: International Organization for Standardization (ISO) Concept: ISO 9000 Definition: Quality Definition: Grade Quality vs. Grade Self-Reflection – Quality vs. Grade Concepts: Prevention and Inspection Concept: Sampling Theory Concept: Probability Theory Concept: Sampling Data Types Concept: Engineering Tolerance Concept: Control Limits Concept: Product Verification Concept: Customer Satisfaction Exercise 1.1 – Mapping Quality-related Concepts Exercise 1.1 – Mapping Quality-related Concepts Worksheet Exercise 1.1 – Mapping Quality-related Concepts Debrief (1 of 2) Exercise 1.1 – Mapping Quality-related Concepts Debrief (2 of 2) Topic B: Maturity and Continuous Improvement Models Definition: Maturity Models Definition: Capability Maturity Model Integrated (CMMI) Capability Maturity Model Integration (CMMI) Core Process Areas CMMI Appraisal Definition: Project Management Maturity Model (PMMM) Concept: Project Management Maturity Model and CMMI Concept: Continuous Improvement Concept: Continuous Improvement Models Exercise 1.2 – Application of Maturity and Improvement Models Exercise 1.2 – Application of Maturity and Improvement Models Worksheet Exercise 1.2 – Application of Maturity and Improvement Models Debrief (1 of 2) Exercise 1.2 – Application of Maturity and Improvement Models Debrief (2 of 2) Topic C: Quality Theorists and Contributions Quality Theorists and Contributions (1 of 9) Quality Theorists and Contributions (2 of 9) Quality Theorists and Contributions (3 of 9) Quality Theorists and Contributions (4 of 9) Quality Theorists and Contributions (5 of 9) Quality Theorists and Contributions (6 of 9) Quality Theorists and Contributions (7 of 9) Quality Theorists and Contributions (8 of 9) Quality Theorists and Contributions (9 of 9) Self-Reflection – Quality Theorists and Contributions Chapter 1 Review |
| 3 | Quality Management Implementation |
Quality Management Implementation Objectives Topic A: Quality Management Implementation Self-Reflection – Quality Management Implementation Quality Management Implementation Quality Management Implementation Activities Concept: Data, Information, Knowledge, Wisdom (DIKW) Model Quality Management Implementation Activities Self-Reflection – Quality Management Implementation Activities Project Management Performance Baseline Project Quality Management Implementation Topic B: Quality Assurance Activities Quality Assurance Data Collection (1 of 4) Quality Assurance Data Collection (2 of 4) Quality Assurance Data Collection (3 of 4) Quality Assurance Data Collection (4 of 4) Exercise 3.1 – Describe QA Data Collection Exercise 3.1 – Describe QA Data Collection Worksheet Exercise 3.1 – Describe QA Data Collection Debrief (1 of 2) Exercise 3.1 – Describe QA Data Collection Debrief (2 of 2) Quality Assurance Data Representation (1 of 6) Quality Assurance Data Representation (2 of 6) Quality Assurance Data Representation (3 of 6) Quality Assurance Data Representation (4 of 6) Quality Assurance Data Representation (5 of 6) Quality Assurance Data Representation (6 of 6) Exercise 3.2 – Describe QA Data Representation Exercise 3.2 – Describe QA Data Representation Worksheet Exercise 3.2 – Describe QA Data Representation Debrief (1 of 2) Exercise 3.2 – Describe QA Data Representation Debrief (2 of 2) Quality Assurance Data Analysis Quality Assurance Review QC Results Quality Assurance Audits Quality Assurance Change Control Exercise 3.3 – QA Schedule Data Analysis Exercise 3.3 – QA Schedule Data Analysis Worksheet Exercise 3.3 – QA Schedule Data Analysis Debrief (1 of 2) Exercise 3.3 – QA Schedule Data Analysis Debrief (2 of 2) Topic C: Quality Control Activities Quality Control Document Reviews Quality Control Tests Quality Control Defect Repair Quality Control Document Findings Quality Control Change Control Exercise 3.4 – Document a QC Change Request Exercise 3.4 – Document a QC Change Request Worksheet Exercise 3.4 – Document a QC Change Request (Debrief 1 of 2) Exercise 3.4 – Document a QC Change Request (Debrief 2 of 2) Chapter 3 Review |
| 4 | Quality Management Improvement |
Quality Management Improvement Objectives Topic A: Quality Audits Concept: Quality Audit Clause -based Quality Audit Process -based Quality Audit 5 Step Process -based Quality Audit Self -Reflection – Quality Audit Step s Process -based Quality Audit – Step 1 Process -based Quality Audit – Step 2 (1 of 2) Process -based Quality Audit – Step 2 (2 of 2) Process -based Quality Audit – Step 3 Process -based Quality Audit – Step 4 (1 of 2) Process -based Quality Audit – Step 4 (2 of 2) Process -based Quality Audit – Step 5 Exercise 4.1 – Perform a Process -based Audit Exercise 4.1 – Perform a Process -based Audit Scenario Exercise 4.1 – Perform a Process -based Audit Worksheet Exercise 4.1 – Perform a Process -based Audit Debrief (1 of 4) Exercise 4.1 – Perform a Process -based Audit Debrief (2 of 4) Exercise 4.1 – Perform a Process -based Audit Debrief (3 of 4) Exercise 4.1 – Perform a Process -based Audit Debrief (4 of 4) Benefits of Performing a Quality Audit Topic B: Quality Management Improvement Quality Management Improvement Concept: Kaizen “Improvement” Quality Improvement via Kaizen (1 of 6) Quality Improvement via Kaizen (2 of 6) Quality Improvement via Kaizen (3 of 6) Quality Improvement via Kaizen (4 of 6) Quality Improvement via Kaizen (5 of 6) Quality Improvement via Kaizen (6 of 6) Exercise 4.2 – Improve Reporting Process, via Kaizen Exercise 4.2 – Improve Reporting Process, via Kaizen Scenario Exercise 4.2 – Improve Reporting Process, via Kaizen Worksheet Exercise 4.2 – Improve Reporting Process, via Kaizen Debrief (1 of 3) Exercise 4.2 – Improve Reporting Process, via Kaizen Debrief (2 of 3) Exercise 4.2 – Improve Reporting Process, via Kaizen Debrief (3 of 3) Benefits of Practicing Continuous Improvement on Projects Chapter 4 Review Quality Management Summary Course Overview Definition: International Organization for Standardization (ISO) Definition: Quality and Grade Concept: Continuous Improvement Quality Contributors Concept: Quality Management Corporate Policy Project Quality Management Plan Quality Management Implementation Quality Management Implementation Activities Quality Management Implementation Activities Concept: Quality Audit 5 Step Process-based Quality Audit Benefits of Performing a Quality Audit Concept: Kaizen “Improvement” Quality Improvement via Kaizen Benefits of Practicing Continuous Improvement on Projects Quality Management Objectives (1 of 3) Quality Management Objectives (2 of 3) Quality Management Objectives (3 of 3) |
Self-Paced
Free
This course includes: :
Full lifetime access