Information Technology

macOS Support Essentials

Instructor-Led 8 Agenda

Description

Participants in this course will learn how to update, upgrade, and reinstall the macOS then set up and configure the new macOS. They will also be introduced to the command-line interface and macOS Recovery. Other course topics include: managing user accounts, system resources, Time Machine, user home folders managing file systems, storage, encryption, permissions, using hidden items, shortcuts, file archiving file sharing, metadata, Spotlight, network services, host sharing, and creating a personal firewall and much more. The students will also learn all about macOS security and password changes

Course Overview

Installation and Configuration Lesson Id 1

Installation and Configuration

User Accounts Lesson Id 2

User Accounts

File Systems Lesson Id 3

File Systems

Data Management Lesson Id 4

Data Management

Apps and Processes Lesson Id 5

Apps and Processes

Network Configuration Lesson Id 6

Network Configuration

Network Services Lesson Id 7

Network Services

System Management Lesson Id 8

System Management

Lesson Id	Title	Description
1	Installation and Configuration	Update, Upgrade, or Reinstall macOS<br />Set Up and Configure macOS<br />Use the Command-Line Interface<br />Use macOS Recovery<br />Update macOS
2	User Accounts	Manage User Accounts<br />Manage User Home Folders<br />Manage Security and Privacy<br />Manage Password Changes
3	File Systems	Manage File Systems and Storage<br />Manage FileVault<br />Manage Permissions and Sharing<br />Use Hidden Items, Shortcuts, and File Archives
4	Data Management	Manage System Resources<br />Use Metadata, Spotlight, and Siri<br />Manage Time Machine
5	Apps and Processes	Install Apps<br />Manage Files<br />Manage and Troubleshoot Apps
6	Network Configuration	Manage Basic Network Settings<br />Manage Advanced Network Settings<br />Troubleshoot Network Issues
7	Network Services	Manage Network Services<br />Manage Host Sharing and Personal Firewall
8	System Management	Troubleshoot Peripherals<br />Manage Printers and Scanners<br />Troubleshoot Startup and System Issues