Cisco® Implementing Cisco® Collaboration Applications v1.0 (CLICA)

This course provides you with the knowledge and skills to streamline communication procedures, strengthen compliance measures, and enhance your communication systems and devices with knowledge about Single Sign-On (SSO), Cisco® Unified IM and Presence, Cisco Unity® Connection and Cisco Unity Express. This course will prepare you for certification exam 300-810 Implementing Cisco Collaboration Applications (CLICA).

This course provides you with the knowledge and skills to streamline communication procedures, strengthen compliance measures, and enhance your communication systems and devices with knowledge about Single Sign-On (SSO), Cisco® Unified IM and Presence, Cisco Unity® Connection and Cisco Unity Express. This course will prepare you for certification exam 300-810 Implementing Cisco Collaboration Applications (CLICA).

After taking this course, you should be able to: Configure Cisco Unity Connection integration Configure and troubleshoot Cisco Unity Connection and Cisco Unity Connection call handlers Configure and troubleshoot Cisco Unity Express Describe SSO for Cisco Unified Communications applications Describe how Cisco Jabber® and Cisco Unified Communications Manager IM and Presence are integrated with other Cisco or third-party applications Customize the Cisco Unified Communications Manager IM and Presence and Cisco Jabber functionality Configure and troubleshoot chat rooms and message archiving Troubleshoot Cisco Jabber and Cisco Unified Communications Manager IM and Presence Integrate Cisco Unified Attendant Console Advanced with Cisco Unified Communications Manager and Cisco Unified Communications Manager IM and Presence server Configure call recording and monitoring

This course is designed primarily for professionals in the following job roles: Collaboration engineers Collaboration administrators