Information Technology

CEM-205 Manage Citrix Endpoint Management

Instructor-Led 10 Agenda

Description

Students will explore how to manage Citrix Endpoint Management in this course. Venture into the cloud as students learn to manage devices, apps, and users. Students will learn how the architecture, management, and communication flow function with Citrix Endpoint Management Service and how they can fit their organization’s needs. Students will learn how to administer their Citrix Endpoint Management environment and how to support your end users, as well as working with applications and securing a variety of endpoints.

Course Overview

Course Objective

How to manage a Citrix Endpoint Management implementation in a On-premises or cloud environment How to perform common enterprise mobility management tasks and mobile application management Understand the device enrollment process How to perform monitoring, troubleshooting, and reporting on a Citrix Endpoint Management Enterprise solution

Who Should Attend

Developed for IT Professionals interested in learning how to manage Citrix Endpoint Management on-premises or cloud environments using leading practices. Potential students include Administrators and Implementers.

Introduction to Citrix Endpoint Management Lesson Id 1

Introduction to Citrix Endpoint Management

Citrix Endpoint Management Architecture Lesson Id 2

Citrix Endpoint Management Architecture

Cloud Components Lesson Id 3

Cloud Components

Common Device Management Tasks Lesson Id 4

Common Device Management Tasks

Device Enrollment Lesson Id 5

Device Enrollment

Managing Device Security Lesson Id 6

Managing Device Security

Working with Apps Lesson Id 7

Working with Apps

Integrating Citrix Content Collaboration Lesson Id 8

Integrating Citrix Content Collaboration

Maintaining and Troubleshooting Lesson Id 9

Maintaining and Troubleshooting

Monitoring and Reporting Lesson Id 10

Monitoring and Reporting

Lesson Id	Title	Description
1	Introduction to Citrix Endpoint Management	Citrix Endpoint Management Features<br />Citrix Cloud and Citrix Endpoint Management<br />Citrix Endpoint Management User Experience and Security<br />Citrix Endpoint Management Entitlements
2	Citrix Endpoint Management Architecture	Citrix Endpoint Management Prerequisites<br />Citrix Endpoint Management Server<br />Citrix Endpoint Management and Microsoft Intune<br />Apple APNs and Google Firebase Cloud Messaging<br />MDX Architecture and Features
3	Cloud Components	Cloud Component Overview<br />Onboarding and Access<br />Cloud Connector and Cloud Resource Locations<br />Cloud Migration<br />Cloud Updates and Features
4	Common Device Management Tasks	Administrative Console Overview<br />Delivery Groups<br />Device Policies
5	Device Enrollment	Enrollment Methods<br />iOS Device Enrollment<br />Android Device Enrollment<br />Windows 10 Enrollment<br />Other Devices
6	Managing Device Security	Security Policies<br />Automated Actions<br />Android for Work<br />ActiveSync Filtering<br />Shared Devices
7	Working with Apps	Application Integration<br />Citrix Endpoint Management Productivity Apps<br />Application Security with MDX<br />3rd Part Applications
8	Integrating Citrix Content Collaboration	Citrix Content Collaboration Overview<br />Integrating Citrix Endpoint Management with Content Collaboration<br />Content Collaboration Workflows
9	Maintaining and Troubleshooting	Maintaining Citrix Endpoint Management<br />Maintaining Certificates<br />Troubleshooting Citrix Gateway (formerly NetScaler Gateway)<br />Troubleshooting Tools for Citrix Productivity Apps<br />Firewall Issues
10	Monitoring and Reporting	Monitoring and Reporting of Devices<br />Monitoring and Reporting of Citrix Content Collaboration