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Leadership Excellence for Senior Management
What You'll Learn
After completing this course, students will know how to:
- Use wisdom and understanding to lead others
- Deliver constructive critiques to your staff
- More effectively coach and mentor your staff
- Develop new managers
- Better motivate your staff
- Navigate organizational politics
Description
To maximize performance and foster a healthy environment, senior managers must also motivate others, nurturing and utilizing the distinctive skills of each team member.
Who Should Attend
Mid- and upper-level managers looking to hone their senior management skills
Course Overview
To maximize performance and foster a healthy environment, senior managers must also motivate others, nurturing and utilizing the distinctive skills of each team member.
Course Prerequisites
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Course Agenda
7 Title
Course Agenda
1
Leading Others
Comparing Vertical and Lateral Hierarchies: Leading in Different Structures of Command and Control
Leveraging Your Organization’s Structure
Knowing Your Employees – Developing Empathy
Beginning with the End in Mind and Back-Casting to the Desired Future State
Setting S.M.A.R.T. Goals
Earning Your Team’s Trust with Honesty, Reliability, Availability, and Openness
Leveraging Your Organization’s Structure
Knowing Your Employees – Developing Empathy
Beginning with the End in Mind and Back-Casting to the Desired Future State
Setting S.M.A.R.T. Goals
Earning Your Team’s Trust with Honesty, Reliability, Availability, and Openness
2
Strategies for Course Correction
Lighting a Fire: Motivating, Guiding, and Inspiring
Resolving Conflict: Forcing, Accommodating, Avoiding, Compromising, and Collaborating
Changing the Script: Trusting Your Team, Empowering Delegation, Celebrating Success, and Building & Reinforcing Your Team
Defining Team Roles and Creating a Balanced Team
Resolving Conflict: Forcing, Accommodating, Avoiding, Compromising, and Collaborating
Changing the Script: Trusting Your Team, Empowering Delegation, Celebrating Success, and Building & Reinforcing Your Team
Defining Team Roles and Creating a Balanced Team
3
Effective Coaching and Mentoring
Providing Clear and Timely Feedback
Creating a Supportive Environment
Building a Mentorship Plan - Mentoring for Success
Creating a Supportive Environment
Building a Mentorship Plan - Mentoring for Success
4
Training New Managers
Preparing, Developing, and Supporting New Managers
Defining and Building Competencies
Documenting Best Practices while Rewarding and Emulating Effective Managers
Encouraging a Peer Network
Defining and Building Competencies
Documenting Best Practices while Rewarding and Emulating Effective Managers
Encouraging a Peer Network
5
Motivation
Understanding the 8 Level Hierarchy of Needs
Managing Across Generations
Applying the CARE Model
Managing Across Generations
Applying the CARE Model
6
Organizational Politics
Being Politically Savvy, Ethical, and Effective
Building Political Intelligence
Understanding the Landscape
Building Political Intelligence
Understanding the Landscape
7
The Big Picture
Thinking Through the Elements of Management