Information Technology

Critical Facilitation Skills for Leaders

Instructor-Led 6 Agenda

Description

Students will learn how to develop and apply facilitation techniques to support their team at every stage of the team life cycle. Students will enhance their interpersonal competencies and observational abilities to deal with disruptions and more.

Course Overview

Course Objective

After completing this course, students will know how to: - Apply techniques to encourage participation and reach consensus - Utilize facilitative questioning techniques - Recognize indicators to facilitate each stage of the team process - Deal constructively with disruptions and typical problem behavior - Implement interventions appropriately - Plan and run a focused discussion, meeting or event

Who Should Attend

Leaders and professionals who manage teams or groups and are responsible for their outcomes.

The Importance of Facilitation Lesson Id 1

The Importance of Facilitation

Facilitating Process and Content Lesson Id 2

Facilitating Process and Content

Setting the Stage for Facilitation Lesson Id 3

Setting the Stage for Facilitation

Facilitating Team Development Lesson Id 4

Facilitating Team Development

Building Consensus and Reaching Decisions Lesson Id 5

Building Consensus and Reaching Decisions

Disruptions, Dysfunctions and Interventions Lesson Id 6

Disruptions, Dysfunctions and Interventions

Lesson Id	Title	Description
1	The Importance of Facilitation	Being an Effective Facilitator<br />Harnessing Knowledge, Experience, and Diversity<br />Encouraging Group Motivation and Commitment<br />Observing the Team Process
2	Facilitating Process and Content	Identifying Process and Content Elements<br />Managing the Flow<br />Resolving Tensions and Disagreement
3	Setting the Stage for Facilitation	Laying the Groundwork, <br />Educating Participants, and Securing Support<br />Selecting the Right Facilitator<br />Planning for a Facilitated Meeting
4	Facilitating Team Development	Encouraging Participation<br />Recognizing Stages in the Team Life Cycle<br />Supporting the Team through the Stages
5	Building Consensus and Reaching Decisions	Gathering and Presenting Data<br />Synthesizing and Summarizing<br />Identifying Options and Brainstorming<br />Facilitating SWOT Analysis<br />Creating a Short List<br />Using the Multi-Option technique
6	Disruptions, Dysfunctions and Interventions	Handling Disruptions and Difficult Behavior<br />Addressing Dysfunction<br />Agreeing on Ground Rules<br />Restating and Reframing