Salesforce Certification Preparation for Advanced Administrator (CRT211)
E-Learning
Description
This course will help hone your knowledge of of next-level techniques to administer and manage Salesforce’s CRM capabilities through guided scenarios, lecture, and discussion.
This course will help hone your knowledge of of next-level techniques to administer and manage Salesforce’s CRM capabilities through guided scenarios, lecture, and discussion.
When you complete this course, you will be able to:
Configure data and application security.
Describe Sales Cloud and Service Cloud applications.
Implement business logic and process automation.
Build advanced reports and dashboards.
Apply data management best practices.
This course is ideal for any administrator with an interest in furthering the development of their Salesforce CRM administration, Sales and Service Cloud management, and process automation skills, and who ultimately wants to succeed at the Salesforce Certified Advanced Administrator exam.
| Lesson Id | Title | Description |
|---|---|---|
| 1 | Salesforce Security and Custom Objects |
Restricting and extending object, record, and field access Determining appropriate sharing solutions Territory Management Data relationships |
| 2 | Automation, Change Management, and Auditing |
Process automation tools and best practices Change management options Sandboxes Deployment tools Auditing and monitoring |
| 3 | Analytics and Data Management |
Creating reports Report types Dashboards Data quality features and policies |
| 4 | Sales, Service, and Content Applications |
Products, price books, schedules and quotes Forecasting Salesforce Knowledge Entitlements Service Cloud console toolkit Content management |
| 5 | Wrapping |
Test preparation Practice exam |
Self-Paced
Free
This course includes: :
Full lifetime access