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Information Technology

Salesforce Certification Preparation for Advanced Administrator (CRT211)

Instructor-Led 5 Agenda

Description

This course will help hone your knowledge of of next-level techniques to administer and manage Salesforce’s CRM capabilities through guided scenarios, lecture, and discussion.

Course Overview

This course will help hone your knowledge of of next-level techniques to administer and manage Salesforce’s CRM capabilities through guided scenarios, lecture, and discussion.

Course Objective

When you complete this course, you will be able to: Configure data and application security. Describe Sales Cloud and Service Cloud applications. Implement business logic and process automation. Build advanced reports and dashboards. Apply data management best practices.

Who Should Attend

This course is ideal for any administrator with an interest in furthering the development of their Salesforce CRM administration, Sales and Service Cloud management, and process automation skills, and who ultimately wants to succeed at the Salesforce Certified Advanced Administrator exam.