Business Applications
E-Learning
Description
In this course, students will learn about all different aspects of business skills needed be effective in an office environment.
In this course, students will learn about all different aspects of business skills needed be effective in an office environment.
Upon successful completion of this course, students will be able to communicate and work effectively in a business environment.
This course is intended for individuals who want to gain basic knowledge of business skills.
| Lesson Id | Title | Description |
|---|---|---|
| 1 | Accessing PDF Documents |
Open a PDF Document Browse a PDF Document |
| 2 | Creating & Saving PDF Documents |
Create and Save a PDF Document from an Existing Document Create a PDF Document from a Web Page Combine Multiple PDF Documents |
| 3 | Navigating Content in a PDF Document |
Perform a Search in a PDF Document Search Multiple PDF Documents Work with Bookmarks Create Links and Buttons |
| 4 | Modifying PDF Documents |
Manipulate PDF Document Pages Edit Content in a PDF Document Add Page Elements |
| 5 | Reviewing PDF Documents |
Add Comments and Markup Compare PDF Documents Initiate and Manage a Review |
| 6 | Converting PDF Files |
Reduce the File Size of a PDF Document Optimize PDF Files Convert and Reuse PDF Document Content |
| 7 | Customizing the Acrobat XI Pro Workspace |
Customize the Toolbars Customize the Tool Sets |
| 8 | Creating PDFs from Technical Documents |
Create PDF Documents Using Autodesk AutoCAD Measure Technical Drawings |
| 9 | Enhancing PDF Documents |
Embed Multimedia Enhance PDF Document Accessibility |
| 10 | Securing PDF Documents |
Manage the Security of PDF Documents Validate PDF Documents |
| 11 | Creating Interactive PDF Forms |
Create a PDF Form Compile and Manage PDF Form Data |
| 12 | Finalizing PDF Files for Commercial Printing |
Apply Color Management Settings Preview Printed Effects Perform Preflight on a PDF Document Create PDF/X, PDF/A, and PDF/E Compliant Files Create a Composite and Color Separations |
| 13 | Accessing & Navigating SharePoint Team Sites |
Access SharePoint Sites Navigate SharePoint Sites |
| 14 | Working with Documents, Content, & Libraries |
Upload Documents Search for Documents and Files |
| 15 | Working with Lists |
Add List Items Modify List Items Configure List Views Filtering and Grouping with List Views |
| 16 | Configuring Your SharePoint Profile |
Update and Share Your Profile Information Share and Follow SharePoint Content Creating a Blog |
| 17 | Integrating with Microsoft Office |
Access and Save SharePoint Documents with Microsoft Office Manage Document Versions through Office 2013 Accessing SharePoint Data from Outlook 2013 |
| 18 | Working Offline & Remotely with SharePoint |
Synchronize Libraries, Sites, and MySite and Working Offline Working from a Mobile Device |
| 19 | Creating a New Site |
Create a Site Change the Look and Feel of Your SharePoint Site |
| 20 | Adding & Configuring Libraries |
Configure Document Library for Your SharePoint Team Site Configure the Site Assets Library for Your SharePoint Site Add and Configure a Wiki for Your SharePoint Site |
| 21 | Adding & Configuring Lists |
Add an Announcement List Add and Configure a Task List Add and Configure Contact and Calendar Lists Add and Configure a Blog Subsite Add and Configure a Custom List to your SharePoint Site Customize List Forms |
| 22 | Configuring Site Settings, Navigation, & Search |
Configure Site Search Options Configure Site Administration Settings Configure Site Organization and Navigation |
| 23 | Assigning Permissions & Access Rights |
Sharing Sites and Setting Site Permissions Secure Lists, Libraries, and Documents |
| 24 | Configure Content Roll-Up, Summary Links, & Site Map |
Add and Configure the Content Search Web Part Add and Configure the Relevant Documents Web Part |
| 25 | Identifying Nouns, Pronouns, & Verbs |
Identify Nouns Identify Pronouns Identify Verbs |
| 26 | Identifying Adjectives & Adverbs |
Use Adjectives Use Adverbs |
| 27 | Indentifying Prepositions, Conjunctions, and Interjections |
Use Prepositions Use Conjunctions Use Interjections |
| 28 | Identifying Rules |
Monitor Sentences Monitor Modifiers Avoid Common Errors |
| 29 | Identifying Correct Punctuation |
Use Parentheses Correctly Use Commas, Semicolons, and Quotation Marks Use Numbers, Symbols, and Capitalization Correctly |
| 30 | Identifying Sentence Fragments, Run-Ons, and Comma Splices |
Identify Sentence Fragments Identify Run-ons, Comma Splices, and Solutions |
| 31 | Improving Word Choices |
Identify Commonly Misused Words Identify Synonyms, Antonyms, and Homonyms |
| 32 | Building Effective Sentences |
Identify the Goal Consider the Audience Consider the Context |
| 33 | Editing Effectively |
Use Correct Spelling Achieve Clarity |
| 34 | Avoiding Hypercorrections |
Avoid Hypercorrections Achieve Simplicity |
| 35 | Getting Started |
Icebreaker Housekeeping Items The Parking Lot Workshop Objectives |
| 36 | Working with Words |
Spelling Grammar Creating a Cheat Sheet |
| 37 | Constructing Sentences |
Parts of a Sentence Punctuation Types of Sentences |
| 38 | Creating Paragraphs |
The Basic Parts Organization Methods |
| 39 | Writing Meeting Agendas |
The Basic Structure Choosing a Format Writing the Agenda |
| 40 | Writing E-Mails |
Addressing Your Message Grammar and Acronyms |
| 41 | Writing Business Letters |
The Basic Structure Choosing a Format Writing the Letter |
| 42 | Writing Proposals |
The Basic Structure Choosing a Format Writing the Proposal |
| 43 | Writing Reports |
The Basic Structure Choosing a Format Be guided by the: The purpose of the report The seniority of your readers Writing the Report |
| 44 | Other Types of Documents |
Requests for Proposals Projections Executive Summaries Business Cases |
| 45 | Proofreading & Finishing |
A Proofreading Primer How Peer Review Can Help Printing and Publishing |
| 46 | Wrapping Up |
Words from the Wise Review of Parking Lot Lessons Learned Completion of Action Plans and Evaluations |
| 47 | E-Mail Basics |
E-mail characteristics Writing online versus on paper Understanding the advantages and disadvantages of e-mail Understanding the cultural significance of e-mail E-mail programs Using an e-mail program to send e-mail When to use e-mail Communicating by e-mail Understanding when to avoid using e-mail Writing an e-mail message Using the MAIL acronym |
| 48 | E-Mail Policies |
Company policies Avoiding improper e-mail messages Ensuring employee compliance to e-mail policies Copyright laws, viruses, and liability Avoiding copyright infringement Avoiding viruses Identifying e-mail liability |
| 49 | E-Mail Features & Security |
Features of an e-mail program Using attachments Using priority labels and signature files Features of an e-mail program Using attachments Using priority labels and signature files Discussing e-mail program options Securing e-mail Using encryption and digital signatures Using passwords |
| 50 | E-Mail Messages |
Message headers Using headers E-mail message body Including proper greeting Structuring an e-mail message Closing an e-mail message |
| 51 | E-Mail Effectiveness |
E-mail recipients Considering the factors that determine e-mail writing Anticipating recipient reaction Message management Managing your e-mail effectively |
| 52 | Netiquette Guidelines |
Netiquette style Using proper tone Following formatting guidelines Emoticons and abbreviations Using emoticons and electronic abbreviations |
| 53 | Composing Online Correspondence |
Online communication Achieving the objective of the message Language and punctuation Improving online writing style Using punctuation correctly Efficient writing habits Constructing sentences Constructing paragraphs Editing e-mail messages |
| 54 | Getting Started |
Icebreaker Housekeeping Items The Parking Lot Workshop Objectives |
| 55 | The Big Picture |
What is Communication? How Do We Communicate? Other Factors in Communication |
| 56 | Understanding Communication Barriers |
An Overview of Common Barriers Language Barriers Cultural Barriers Differences in Time and Place |
| 57 | Paraverbal Communication Skills |
The Power of Pitch The Truth about Tone The Strength of Speed |
| 58 | Non-Verbal Communication |
Understanding the Mehrabian Study All About Body Language Interpreting Gestures |
| 59 | Speaking Like a Star |
S = Situation T = Task A = Action R = Result Summary |
| 60 | Listening Skills |
Seven Ways to Listen Better Today Understanding Active Listening Sending Good Signals to Others |
| 61 | Asking Good Questions |
Open Questions Closed Questions Probing Questions |
| 62 | Appreciative Inquiry |
The Purpose of AI The Four Stages Examples and Case Studies |
| 63 | Mastering the Art of Conversation |
Level One: Discussing General Topics Level Two: Sharing Ideas and Perspectives Level Three: Sharing Personal Experiences Our Top Networking Tips |
| 64 | Advanced Communication Skills |
Understanding Precipitating Factors Establishing Common Ground Using “I” Messages |
| 65 | Wrapping Up |
Words from the Wise Review of Parking Lot Lessons Learned Completion of Action Plans and Evaluations |
| 66 | Getting Started |
Icebreaker Housekeeping Items The Parking Lot Workshop Objectives |
| 67 | Verbal Communication Skills |
Listening and Hearing: They Aren’t the Same Thing Asking Questions Communicating with Power |
| 68 | Non-Verbal Communication Skills |
Body Language The Signals You Send to Others It’s Not What You Say, It’s How You Say It |
| 69 | Making Small Talk & Moving Beyond | The Four Levels of Conversation |
| 70 | Moving the Conversation Along |
Asking for Examples Using Repetition Using Summary Questions Asking for Clarity and Completeness |
| 71 | Remembering Names |
Creating a Powerful Introduction Using Mnemonics Uh-Oh…I’ve Forgotten Your Name |
| 72 | Influencing Skills |
Seeing the Other Side Building a Bridge Giving In Without Giving Up |
| 73 | Bringing People to Your Side |
A Dash of Emotion Plenty of Facts Bringing It All Together |
| 74 | Sharing Your Opinion |
Using I-Messages Disagreeing Constructively Building Consensus |
| 75 | Negotiation Basics |
Preparation Opening Bargaining Closing |
| 76 | Making an Impact |
Creating a Powerful First Impression Assessing a Situation Being Zealous without Being Offensive |
| 77 | Wrapping Up |
Words from the Wise Review of Parking Lot Lessons Learned Completion of Action Plans and Evaluations |
| 78 | Principles of Professional Behavior |
Always Be Your Best Meeting and Greeting Sending Social Invitations to Business Associates |
| 79 | Interview Etiquette |
Interviewing Before the Interview In the Waiting Room During the Interview After the Interview Job Fair Interviews |
| 80 | Planning & Attending Business Meetings |
Office Meetings Meal Meetings |
| 81 | Electronic Etiquette |
Voicemail Cell Phones |
| 82 | Multicultural Etiquette |
Defining the Challenge Five Steps to Dealing with Diversity Guidelines for Managing Diverse Relationships. |
| 83 | Getting Started |
Icebreaker Housekeeping Items The Parking Lot Workshop Objectives |
| 84 | Setting Smart Goals |
The Three P's The SMART Way Prioritizing Your Goals Visualization |
| 85 | Prioritizing Your Time |
The 80/20 Rule The Urgent/Important Matrix Being Assertive |
| 86 | Planning Wisely |
Creating Your Productivity Journal Maximizing the Power of Your Productivity Journal The Glass Jar: Rocks, Pebbles, Sand, and Water Chunk, Block, and Tackle Ready, Fire, Aim! |
| 87 | Tackling Procastination |
Why We Procrastinate Nine Ways to Overcome Procrastination Eat That Frog! |
| 88 | Crisis Management |
When the Storm Hits Creating a Plan Executing the Plan Lessons Learned |
| 89 | Organizing Your Workspace |
De-Clutter Managing Workflow Dealing with E-mail Using Calendars |
| 90 | Delegating Made Easy |
When to Delegate To Whom Should You Delegate? How Should You Delegate? Keeping Control The Importance of Full Acceptance |
| 91 | Setting a Ritual |
What is a Ritual? Ritualizing Sleep, Meals, and Exercise Example Rituals Using Rituals to Maximize Time |
| 92 | Meeting Management |
Deciding if a Meeting is Necessary Using the PAT Approach Building the Agenda Keeping Things in Track Making Sure the Meeting Was Worthwhile |
| 93 | Alternatives to Meetings |
Instant Messaging and Chat Rooms Teleconferencing E-mail Lists and Online Groups Collaboration Applications |
| 94 | Wrapping Up |
Words from the Wise Review of Parking Lot Lessons Learned Completion of Action Plans and Evaluations |
| 95 | Getting the "Right" Numbers |
Qualitative vs. Quantitative Decision-Making Standards Effective and Efficient Decisions Constraints |
| 96 | Review of Financial Statements |
The Balance Sheet and Income Statement Statements of Cash Flow What the Financial Statements Do Not Tell You |
| 97 | Making Money |
Maximizing Profit or Minimizing Cost Thinking in Units Defining Cost |
| 98 | Identifying Costs & Their Behaviors |
Fixed, Variable, and Mixed Costs Relevant Range Cost Per Unit Cost Categories on the Income Statement Discerning Variable Costs Discerning Mixed Costs |
| 99 | Controlling Costs |
Contribution Margin on the Income Statement Activity-Based Costing Non-Value-Added Activity |
| 100 | Am I Breaking Even? |
The Cost-Volume-Profit Graph The Contribution Margin Approach to Break-Even Calculating 'What If' Profit Margin of Safety |
| 101 | Operating Leverage |
Defining Operating Leverage Operating Leverage and the Bottom Line |
| 102 | Influences on Pricing |
Pricing in Line with the Competition Trade-Offs Between Price and Demand Elasticity of Demand Illustrated Market and Cost Influences on Pricing Qualitative Factors in Relation to Price |
| 103 | Making the Numbers Work for You |
Responsible Decision-Making Quality Mangement |
Self-Paced
Free
This course includes: :
Full lifetime access