Microsoft Dynamics CRM 4.0 User Training
E-Learning
Description
This three-day instructor-led course provides students with the knowledge and skills to improve their business processes by using the key features of sales management, marketing automation, service management, and service scheduling.
This three-day instructor-led course provides students with the knowledge and skills to improve their business processes by using the key features of sales management, marketing automation, service management, and service scheduling.
After completing this course, students will be able to: Microsoft CRM User Interface and application terminology, Basic and advanced navigation and record maintenance, Microsoft CRM Client for Outlook functionality and synchronization, Planning and budgeting tasks related to marketing campaigns, Create and manage customer lists
This course is intended for individuals or anyone that plans to implement, use, maintain, or support Microsoft CRM in their organization.
Self-Paced
Free
This course includes: :
Full lifetime access